Window, Door & Conservatory Maintenance

 

Modern windows and doors are designed to be low maintenance, and your Niddal guarantee provides protection against manufacturing defects and damage covered by the terms of your guarantee.

However, normal wear and tear and damage caused by everyday use are not covered.

With a little regular care and routine maintenance, you can help prevent problems, keep your windows and doors looking their best and extend their working life.

Important: Do not use solvent-based or abrasive cleaners on any Niddal products. Never use penetrating lubricants, such as WD-40 or similar sprays, on window or door hardware, as this may invalidate your warranty.

Niddal is a FENSA-registered company, giving you added peace of mind that your replacement windows and doors are installed in accordance with current Building Regulations requirements.

We work with recognised industry bodies and independent third parties that assess and verify our working practices, helping to provide customers with confidence in the quality of our products and services.

 

Caring for Your Windows & Doors

1

Frame Maintenance & Cleaning

PVCu and aluminium frames require very little upkeep. Wipe them regularly with a soft, damp cloth and a small amount of mild detergent to remove dirt and grime. Avoid abrasive sponges, scouring pads and harsh chemical cleaners, as these can damage the surface and finish.

2

Moving Parts & Hardware

Keep your windows and doors operating smoothly by applying a few drops of light engineering oil, such as 3-in-1, to the appropriate moving parts once or twice a year. Hinges can loosen or become misaligned over time, but can usually be adjusted using standard household tools.

3

Metallic Door Fittings

Metallic door fittings are usually protected with a lacquer coating, meaning they need little polishing for several years. If the coating deteriorates, occasional cleaning and polishing may be required. Always remove fittings before polishing and avoid abrasive products or techniques.

4

Conservatory & Porch Roofs

Conservatory and porch roofs should be cleaned in a similar way to PVCu frames and glazing. Remove leaves, dirt and debris, and keep gutters and drainage channels clear. This helps prevent blockages and ensures rainwater can drain away properly and keeps your roof in good condition.

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Kathleen McMahon profile picture
Kathleen McMahon
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We have used Niddal twice for installing new windows and this time also getting a new front door. They did a great job and we are very pleased!
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Family Outhwaite
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Niddal have just put a new roof on our conservatory. They have done a wonderful job!
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Paul Emmett
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★★★★★ Absolutely fantastic service from Niddal Windows. A few days earlier, the small locking knob had come off my mum’s uPVC front door. She hadn’t realised the significance of it and thought her door was still locked, when in fact it wasn’t properly secure. I called in to Niddal for some urgent advice because I was worried about safeguarding my mum and her property. This was only about half an hour before they were due to close, and they certainly didn’t have to come out — but Keith and a lovely lady, whose name I’m sorry I didn’t catch, came straight round to help. They were both incredibly kind and reassuring, particularly as my mum was understandably quite anxious when she realised what had happened. Keith quickly reattached the knob, checked the door was secure and, amazingly, they wouldn’t take any payment. It was also a lovely surprise to realise I knew Keith from my younger days growing up in Knaresborough! A genuinely caring local company that went above and beyond when they really didn’t have to. Wonderful customer service and we were extremely grateful. Highly recommended.
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John Evans
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Niddal have fitted quite a few windows and doors are out house over the years. Today, I went in to ask them for some advice on my front door hinges which was a Manse door, not even fitted by Niddal. I couldn't find these hinges anywhere as they were not the normal size. They called Keith and within 5 minutes he had found me a supplier of the exact hinge. I ordered them once I got home. Just exceptional service which did not even result in a sale for Niddal. Highly recommended Thanks Keith
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Vivien Colville
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Great communication from start to finish. The guys were brilliant and really pleased with the windows, second time I have used this company and really happy that I did.
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Derek Barnes
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After having the original Niddal windows for 23 years we decided to replace them with modern efficient windows. Niddal were very efficient with quotations, oredering and installation. The team of lads were excellent, very clean and tidy, very professional and the finishing off as of high quality. Would recommend highly
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Norma Higgs
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Windows are great, fab team of fitters, very respectful of home and property. Would highly recommend them
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phil hambly
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A very good decision. We spoke with friends, visited several local businesses... and did our research. Niddal were brilliant from start to finish. Great pre-sales advice and guidance from Louis; real care and meticulous attention to high standards during installation from Liam and David; and fabulous after-sales support. But above all the thing that struck us most was Niddal's values of decency and respect for their customers. A really great local business, super products and recommended without reservation. Thank you Niddal. Phil and Petra
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Simon Bray
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A large bay window replacement. An excellent job from start to finish. Three hardworking fitters arrived on time, worked with meticulous attention to detail, respectful of our space and property. Tidy, professional and obviously take pride in their work. Finished job looks amazing. Highly recommended.

Looking After Your Glass



Glass Cleaning

Double-glazed glass can normally be cleaned using a soft cloth and a solution of mild soap and water. For heavier dirt and grime, most standard glass cleaners can be used, provided they are suitable for the glass surface.

Minor scratches may sometimes be reduced using jeweller's rouge or a suitable rubbing compound, but care should be taken with leaded glass. Excessive pressure can dislodge the lead from the surface of the glass.

Why Do Double-Glazed Units Mist Up?

If mist or condensation appears between the panes of glass, this is different from normal condensation on the inside or outside surface of the glass.

Condensation between the panes can indicate that the sealed unit has lost its airtight seal and may require attention or replacement.

If you notice misting between the panes of your Niddal windows or doors, please get in touch and our experienced team can advise you on the most appropriate solution.

Bow & Bay Windows Harrogate

Understanding Condensation



Internal Condensation

Replacing your windows with modern double glazing does not always resolve an underlying condensation problem.

Water vapour is naturally present in the air, and everyday activities such as cooking, showering, drying clothes and even breathing can increase humidity levels inside your home.

Good ventilation and sensible humidity control can help reduce condensation. If you are experiencing persistent condensation, please contact us for advice.

External Condensation & Energy-Efficient Glass

It is possible for condensation to appear on the outside of your windows under certain weather conditions. This can occur when moisture in the air forms as dew on a cold surface that has been exposed to a clear night sky.

With older or less energy-efficient double glazing, heat from inside the property could escape through the glass, keeping the external surface warmer and reducing the likelihood of external condensation.

Our energy-efficient double-glazed units provide improved thermal insulation, helping to prevent heat from escaping from your home. As a result, the external surface of the glass can become colder, and under certain weather conditions, dew may form on the outside.

Although it may look unusual, external condensation can actually be an indication that your windows are providing a high level of thermal insulation.

Aluminium Windows Endurance

Guarantees & Repairs



Your Niddal Guarantee

Niddal Windows has been serving the local community for more than 40 years.

When you purchase your windows, doors or conservatory from Niddal, you receive a 10-year guarantee covering the products in accordance with the terms and conditions of your signed contract.

Your contract contains full details of the guarantee, including what is and is not covered, so please keep it somewhere safe for future reference.

Repairs & Servicing

If you have a problem with windows or doors that are outside their guarantee period, or even products that were not originally supplied by Niddal, our experienced service technicians may be able to help.

We can assess the problem and provide an estimate for any necessary repairs.

Industry Leading Accreditations

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sales@niddal.co.uk
01423 866588

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